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Shipping Regions & Rates

Standard Carriage Prices

Deliveries are on working days only and transit times are all in working days.
Orders must be placed by 2PM weekdays.
We are using Parcel Force for all our UK mainland deliveries and we are using DHL for all our deliveries to Northern Ireland and to the Republic of Ireland, plus all other European countries.
We have introduced a set of carriage charges to try to ensure that you have the best choice of options for the type of order that you are placing.  The list below explains the default shipping charges, and a drop down menu at Checkout will allow you to manually chose an option that may suit you better, based on your location and the services offered there by our carrier.

Please note that if a cariage rate option is not shown then we are not currently shipping to your destination country.

UK Rates

a) 1-2 day First Class un-tracked by Royal Mail at £3.45 (available on orders under £25 - unless weight or size of item prevents it being sent by post).  Order deadline is 2pm weekdays
b) Tracked 2 working day service by Parcel Force at £4.95 (available on all orders) Order deadline is 2pm weekdays
c) Tracked 1 working day service by Parcel Force at £5.95 (available on all orders) Order deadline is 2pm weekdays

(Despatch on Mon-Fri only, with Saturday not classed as a working day)  Please note:  Non-Mainland UK delivery areas can take significantly longer than the service paid for; e.g. a 24 hour service may take 2-3 working days due to transit times via island airports/ports.

Any order under £25 can utilise the First Class post service, and the checkout will automatically choose that service for you if applicable - in addition you can then choose 24hr or 48hr tracked sevices if you wish.  Orders over £25 will be subject by default to the 48hr rate and a 24hr service can be chosen on any value of order.

Please note that transit times are in weekdays only and we do not deliver on Saturdays, Sundays or Bank Holidays. All deliveries are dependent solely on the shipping service used once the goods have left our premises. Non-Mainland UK delivery areas can take significantly longer than the service paid for; e.g. a 24 hour service may take 2-3 working days due to transit times via island airports/ports.  Orders must be placed by 2pm weekdays for the order to leave us that same day.

If you use your mobile number as your main contact number then tracking information and delivery advice will be sent to your mobile.

PLEASE NOTE THESE SHIPPING RESTRICTIONS:
Drivers cannot leave goods unattended at delivery addresses even if the customer leaves a note; this invalidates the insurance and your items will not be covered if they go missing.  Customers have other convenient delivery options – leave with neighbour, leave at local PO or to defer delivery. 
 
Drivers will make 2 delivery attempts, if they can’t deliver (and if taking to neighbour or Post Office isn’t an option) then they take back to depot and write to the consignee asking them to make contact to re-arrange delivery.  After a period of time (approx. 2-3 weeks) the parcel is returned to Brushwood Toys and will require a further shipping charge to re-deliver to the customer.
  

Northern Ireland:
First Class Post: £3.45 (for any order under £25)
or
DHL tracked service at: £6.95 - Orders must be placed by 2pm weekdays for the order to leave us that same day.  Orders over £25 will default to the tracked service to NI.  Estimated transit time is 2-3 working days.

Republic of Ireland:
On a minimum order value of £60 we are charging £12.95 carriage plus £4.95 document charges and any applicable duty which will all be applied at checkout - Shipping takes approximately 4-7 working days and orders must be placed by 2pm weekdays for the order to leave us that same day.  Delivery schedules are subject to customs delays.

To the USA - We offer a basic 'carriage only' shipping service to the USA via DHL.  Once an order is placed a shipping cost will be invoiced to the customer for payment before despatch.  We regret we are currently unable to give a fixed shipping cost at initial checkout; it is neccessary to purchase the items before receiving the shipping cost.  In the event that the shipping cost is not satisfactory a full refund of the inital order will be given immediately.

The terms on carriage for these orders is for shipping only; the customer being responsible for any import costs.  There is a minimum order value of £60GBP on all orders outside the UK.

The purpose of these charges is to cover customs costs and get the order delivered to the customer's door without any further charges being due, and are not intended to increase our revenue.

Shipping rates to other areas

ALL ORDERS ARE SUBJECT TO A MINIMUM ORDER VALUE OF £60 AND DOCUMENT PROCESSING FEES OF £4.95 (SUBJECT TO CHAGE).  Carriage, document charges and import duty will be calculated at checkout for you.  The basic shipping rates are as follows:

Isle of Man: £6.95

Channel Islands:  £14.95
Jersey
Guernsey

Europe Zone 1 & 2:  £14.95
Belgium                                   
Luxembourg
Netherlands
France
Germany
Monaco

Europe Zone 3: £18.95
Italy                                          
Spain
Austria
Denmark
Finland
Portugal
Sweden
Vatican City

Europe Zone 4:  £19.95
Greece
Bulgaria
Croatia
Czech Republic
Estonia
Latvia
Lithuania
Poland
Romania
Slovakia
Slovenia
Hungary

Europe Zone 5:  £22.95
Switzerland
Norway
Liechtenstein

United States of America:  £ Quotation only
Shipping quote provided after receipt of order